Privacy Policy

🔒 Privacy Policy

Welcome to Eden Buys!
This Privacy Policy describes how Eden Buys ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website www.edenbuys.com and make purchases of our stainless steel jewelry — including bracelets, handcuffs, pendants, rings, earrings, and jewelry sets (collectively referred to as “Products”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our Site, including:

  • Contact Information: Name, phone number, email address, and shipping/billing addresses.

  • Order Details: Product preferences, purchase history, and payment details (processed securely through our trusted payment partners such as JazzCash, Easypaisa, or bank transfers).

  • Communication Data: Messages, feedback, or inquiries you send us through WhatsApp, call, or our contact form.

  • Technical Data: IP address, browser type, and other analytics automatically collected to help us improve your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders accurately and on time.

  • To communicate with you about your order status, confirmations, or product updates (through WhatsApp or call).

  • To improve our website, products, and services based on your feedback.

  • To personalize your shopping experience and recommend relevant products.

  • To detect and prevent fraudulent or unauthorized activities.

  • To comply with applicable legal obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information.
We may share necessary information only with:

  • Trusted third-party service providers, such as courier companies (M&P, TCS, Leopards Courier, and PostEx) and payment processors, to fulfill your orders.

  • Law enforcement or government authorities, when required by law or to protect our legal rights.

All third parties handling your data are obligated to keep it secure and confidential.

4. Data Security

We take reasonable and industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no method of online transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your experience — for example, remembering your preferences or saving your cart.
You can disable cookies in your browser settings, but this may affect the site’s performance and features.

6. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media pages or partner stores).
We are not responsible for the privacy practices or content of these external sites.
Please review their privacy policies when visiting those websites.

7. Children’s Privacy

Eden Buys does not intentionally collect personal information from children under 13.
If you believe that a child has provided personal data to us, please contact us immediately so we can remove it.

8. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, laws, or services.
Any updates will be posted on this page with a new “Last Updated” date. Continued use of the Site after updates means you accept the new terms.

9. Contact Information

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

📞 Phone / WhatsApp: +92 328 4222338
📧 Email: info.edenbuys@gmail.com
🌐 Website: www.edenbuys.com

💚 Thank You for Trusting Eden Buys!

We truly value your privacy and appreciate your confidence in shopping with us.

Sincerely,
The Eden Buys Team